Showing posts with label short term holiday letting. Show all posts
Showing posts with label short term holiday letting. Show all posts

Tuesday, 24 July 2018

Short Term Holiday Letting Update

The State Government has announced changes to Short Term Holiday Letting in a media release dated 5th June 2018, extracts of which are quoted below

The Minister for Planning and Housing, Anthony Roberts, said new state-wide planning rules would come into force, including:

  • Allowing short-term holiday letting as exempt development 365 days per year when the host is present. 
  • When the host is not present, a limit for hosts to rent out properties via short-term holiday letting of 180 days in Greater Sydney, with 365 days allowed in all other areas of New South Wales. 
  • Councils outside Greater Sydney having the power to decrease the 365 day threshold to no lower than 180 days per year. 
  • Certain planning rules will apply to properties on bushfire prone land. 
  • Councils outside Greater Sydney can decide if permitting short-term holiday letting for the entire year is acceptable for their local communities. This recognises the importance of tourism in some regional communities. 
  • The changes will include a mandatory Code of Conduct for online accommodation platforms, letting agents, hosts and guests which would address impacts like noise levels, disruptive guests and effects on shared neighbourhood amenities. 
  • The Code will also include a new dispute resolution process to resolve complaints, and NSW Fair Trading will have powers to police online platforms and letting agents. 
The Minister for Better Regulation, Matt Kean, has stated that “Under our ‘two strikes and you’re out’ policy, hosts or guests who commit two serious breaches of the Code within two years will be banned for five, and be listed on an exclusion register.”

At this point in time the community should carefully consider implications of changes particularly the ability for Local Councils to limit the use 180 days in instances where the host is not present on site.

When more information and detail is given we will provide further advice.

Monday, 9 October 2017

Care to comment on what you want our community to contain?

We live in a very picturesque lakeside community which is beginning to suffer from the increasing impacts of STHL. Our local amenity and the neighbourliness of the place we call home is under threat from non-resident business enterprises.
Unlike city-based STHL where visitors go out to enjoy the surrounding area, our lakeside community is the destination point where the visitors recreate and relax at the venue, bringing in the necessary supplies to lubricate their enjoyment of the area.
The Coal Point-Carey Bay area is a residential zone that has always had a number of onsite host B&Bs that have quietly co-existed amongst the community generating an income stream for the owners and supporting local businesses. This permissible usage in a residential zoning is accepted. 
The rise of online booking systems and investor-owner income streams for absentee hosts is changing the nature of the clientele and the community impacts. Without a host on site the arrangement constitutes a serviced apartment, as such it is not permissible in a residential zone. 
It is incompatible to have tourist-zone impacts in a residential area not designed for such. The increasing number of Party Houses comes with an increased number of people for which the house was not designed, accompanying excess noise, and additional impacts on parking and privacy of residents. These tourist zone impacts compromise the amenity and ambience of a family-centric neighbourhood. 
To avoid the increasing impacts of STHL on a residential community of neighbours the following position is being proposed on the Options Paper. 
  • Industry regulation is required as self-regulation by non-resident hosts is a conflict of interest
  • There needs to be a planning framework to protect the intent of residentially zoned land
  • A metropolitan approach is warranted as the region transitions to Hunter City
  • 30 day annual limits for non-resident hosts will ensure community amenity is maintained
  • The amenity and privacy of existing community of residents and families should not be compromised by solely business enterprises in a residential zone. 
There is a letter detailing these options available on the website to download and submit to The Director of Housing Policy.

Other feedback options on the NSW Planning & Environment website include a submission form, or a survey to complete.

Submissions due by 31/10/17


Director Housing Policy
Department of Planning and Environment
GOP Box 39
Sydney NSW 2001

Short Term Holiday Letting (STHL):

Response to the Options Paper Short Term Holiday Letting in NSW (July 2017)

Thank you for the opportunity to provide a submission to Short Term Holiday Letting (STHL) in NSW Options Paper July 2017
As a resident of a very picturesque lakeside community I am concerned about the increasing impacts of STHL on the local amenity and neighbourliness of a place I call home.
Unlike city-based STHL where visitors go out to enjoy the surrounding area, our lakeside community is the destination point where the visitors recreate and relax at the venue, bringing in the necessary supplies to lubricate their enjoyment of the area.
The Coal Point-Carey Bay area is a residential zone that has always had a number of onsite host B&Bs that have quietly co-existed amongst the community generating an income stream for the owners and supporting local businesses. This permissible usage in a residential zoning is accepted.
The rise of online booking systems and investor-owner income streams for absentee hosts is changing the nature of the clientele and the community impacts. Without a host on site the arrangement constitutes a serviced apartment, as such it is not permissible in a residential zone. It is incompatible to have tourist-zone impacts in a residential area not designed for such. The increasing number of Party Houses are often excessively loud, accommodate an increased number of people for which the house is not designed which impacts on parking and privacy. These tourist zone impacts compromise the amenity and ambience of a family-centric neighbourhood.
To avoid the increasing impacts of STHL on a residential community of neighbours I offer the following recommendations on the Options Paper.

Industry Regulation is required.

All businesses have some form of industry regulation. The more the industry impacts on those around its field of operation the greater the level of industry compliance required.
As STHL is operating in a residential zone the impacts on the surrounding families needs to be regulated. Self-regulation will not affect a solution to the problems associated with having tourists impacting on a residential zone.
An independent government body that has the capacity to monitor the occupancy levels, enforce compliance and issue fines is required, as would be expected of any business that operates at the scale and spread of the STHL industry.

Regulation through the Planning System

People purchase a house in a low or medium density residential zone because they desire the amenity and friendliness associated with familiarity of neighbours and a home context, otherwise they would live in a business or tourist zone.  It is unreasonable to change the nature and the expectations of the zoning to accommodate solely business enterprises.
If SHTL is to be a part of the residential schema then it is imperative that the values and amenity of the residential zoning are maintained. This could be achieved by having Complying, Exempt and Prohibited regulation criteria as outlined below.
Exempt Development would be when the STHL
·       Is registered and has a licence
·       The owners live on site
·       There are no more than 4 guests on site at any one time
Complying Development would be when the STHL
·       Is registered and have licence
·       The owners do not live on site
·       There are no more than four (4) guests on site.
·       The use is limited to 30 nights per year 
Development Application would be when
·       The owners do not live on site
·       There are more than 4 guests on site
·       The host wants to operate greater than 30 days per year
Prohibited Development (In Residential Zones)
More than ten (10) guests on site should be prohibited in residential zones as – this is getting to the size where guests should be accommodated in Tourist Zones.

A Metropolitan approach

The options paper aims to differentiate between metropolitan and regional areas. With the transition of our area to ‘Hunter City’ the metropolitan criteria should be applied, as it is inconsistent to be touting the area to be metropolitan and the second largest city in NSW on one hand, but still allowing a regional context in which to develop and promote business on the other.  

30 Day Limits to the number of total days per year

In a residential zone there is an expectation that you will be able to enjoy the amenity and solitude of your home. Within this context one has to consider how much disruption to privacy and amenity is reasonable.
I would suggest as part of complying development no more than 30 days be acceptable. This is still almost every fortnight, or once a month, which would be a significant impost on neighbours.
Limiting visitor days is consistent with standards adopted in cities around the world and AirBnB’s own data which states majority of hosts made their properties available for 25 nights each year, on average, and generated about $4500 of income”.

The Community Ethic of STHL

AirBnB founder Brian Chesky states “At the heart of our mission is the idea that people are fundamentally good and every community is a place where you can belong”.
It is fundamental to our community that all who have chosen to live here on a permanent basis still feel that they belong, know their neighbours and can enjoy a home that they have emotionally and financially invested in.
On-site hosts provide continuity of community context.  Non-resident investor driven hosting is compromising the integrity of our community.

In summary

  • Industry regulation is required as self-regulation by non-resident hosts is a conflict of interest
  • There needs to be a planning framework to protect the intent of residentially zoned land
  • A metropolitan approach is warranted as the region transitions to Hunter City
  • 30 day annual limits for non-resident hosts will ensure community amenity is maintained
  • The amenity and privacy of existing community of residents and families should not be compromised by solely business enterprises in a residential zone.
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Tuesday, 12 September 2017

What business is permissible in a residentially zoned neighbourhood?

The lack of a consistent definition of Short Term Holiday Letting, the rapid growth of the online booking industry and the ambiguity of what is and isn't permissible within a residential zone is why the State Government has put out an options paper on Short Term Holiday Letting such as AirBnB , Stayz and TripAdvisor.

The aim is to develop a framework to hopefully provide a balance between people being able to utilise their assets for economic gain but importantly not compromise the integrity of the neighbourhood in which they are placed or the amenity of the residents that call a place home.

Further to last months article on NSW Government Short Term Holiday Letting (STHL) options report we have reviewed the document and have provided below a brief summary, in the context of residential neighbourhoods, of the key elements which relate to regulation/compliance and planning controls.

In regards to the regulation/compliance component, the report provides commentary on three options being:

  1. Industry Self Regulation 
  2. Government Regulation 
  3. Combination of Government and Self Regulation 
It is our opinion that in order to protect the amenity of residents and maintain the character of our neighbourhoods and community, registration, complaints management, penalties for non conformance and monitoring (i.e. number of days of use etc) should be controlled by Government. Other functionary tasks, that don’t have impacts on amenity, including education etc can be dealt with through self regulation.

The second component deals with planning controls including
  • Limits on number of days per year of use 
  • Limits to length of stay 
  • Limits to number of rooms/guests 
  • Regulation based on whether hosts live on site or don’t live on site 

Thresholds based on above criteria will determine whether STHL is either
  • Exempt Development 
  • Complying Development 
  • Requires Development Consent 
It is considered reasonable that where hosts live on site the operation would be categorised as exempt development provided the operation is registered. Exempt development doesn’t require Council approval and would be considered to have low risk to residential amenity as the hosts live on site and affectively control/police the behaviour of guests to ensure code of conduct is enforced.

Complying Development would apply to operations were owners don’t live on site and a threshold of number of days of operation is set, number of guests is set and the operation is registered.

A Development Application would need to be lodged when the threshold criteria of days of use, number of guests etc is exceeded.

There are feedback options on the NSW Planning & Environment website. You can fill in a submission form, complete a survey or write to The Director of Housing Policy.

The Progress Association will be providing a template for people to use which addresses items outlined in above summary for submission to Department of Planning. It is anticipated that this template will be available on CPPA webpage from Monday 25th September.

Of interest there was a story on ABC 702 (Sydney) on Monday 4th September on impacts of STHL on residents in strata, the story opened with the commentator advising that the market penetration of Airbnb in Australia was the highest of any country in the world. With this in mind we urge people to consider the options paper carefully and make submissions to Department of Planning and also contact Greg Pipers office as per our August newsletter advice. (NB Submissions close 31 October 2017).

Depending on community interest CPPA may look at arranging speakers to talk on this topic in October. If you are interested could you please send an email or sms to Suzanne via a committee contact, or make a comment on the Facebook page. Details will be provided when the level of interest is known.

There has been quite a bit of concern about this issue across the State, but it starts in our suburbs. A website www.neighboursnotstrangers.com has lots of information about the impacts that are being felt.